These Terms and Conditions govern your use of Crown Jewelz, operated by Excite Ultra Media Ltd. By registering an account and using our services, you confirm that you have read, understood, and agreed to be bound by the rules set out below. If you do not agree, you must not use the site.

Eligibility and Account Responsibilities

Crown Jewelz is open to adult residents of the United Kingdom who are aged 18 or over. By creating an account, you confirm that you meet this age requirement and that you are accessing our services from a jurisdiction where doing so is lawful. We reserve the right to request proof of age and identity at any time, and to suspend or close accounts where eligibility cannot be confirmed.

You are permitted to hold only one account with us. Operating more than one account — whether under your own name or another identity — is strictly prohibited. Where we identify duplicate accounts, we reserve the right to close all associated accounts, void any pending or settled bonuses, and withhold withdrawals pending a full review.

You are responsible for ensuring that all personal details provided during registration are accurate and kept up to date. This includes your name, address, date of birth, and payment information. Providing false or misleading information constitutes a breach of these terms and may result in account closure.

You are solely responsible for maintaining the confidentiality of your login credentials. We will not be liable for any losses arising from unauthorised access to your account where you have failed to keep your credentials secure. If you suspect that your account has been accessed without your permission, you must notify us immediately through our support channels.

Deposits, Bonuses, and Withdrawals

The minimum deposit required to fund your account is £20. Deposits may be made using any of the supported payment methods available at the cashier. Bonuses are subject to wagering requirements before any associated winnings may be withdrawn. Unless stated otherwise in the specific promotion terms, bonus funds carry a 35x wagering requirement. Slots contribute 100% towards meeting the rollover. You should review the terms attached to any individual promotion before opting in, as conditions may vary.

The minimum withdrawal amount is £20. Withdrawal requests are typically processed within 0 to 48 hours, though the time taken to reach your account will depend on your chosen payment method. We may conduct identity and payment verification checks before releasing funds, and we reserve the right to request supporting documentation as part of this process.

Prohibited activities include, but are not limited to: the use of automated software or bots to interact with our platform, collusion with other players, fraudulent chargebacks, and any form of bonus abuse. Where we have reasonable grounds to suspect that any such activity has taken place, we may freeze the relevant account, withhold funds pending investigation, and report the matter to the relevant authority where required.

These terms may be updated from time to time. Where changes are material, we will take reasonable steps to notify you. Continued use of Crown Jewelz following any update constitutes acceptance of the revised terms. If you have a dispute regarding the application of these terms, you should contact our support team in the first instance. We will endeavour to resolve all complaints fairly and in a timely manner.